Governance
Train Left 2 Hours Early. Railways Told To Pay Rs 15,620.
The Take
The family reached the station on three confirmed tickets. Their Delhi train had left nearly two hours early, with no notice to the passengers. They flew to Delhi instead. This week a consumer commission ordered Indian Railways and IRCTC to pay Rs 15,620 for the missed journey. The early train was the costly one.
The Wire
A Delhi-bound family with three tickets reached the station to find their train had left nearly two hours early, with no notice. They missed it and flew to Delhi instead. A consumer commission has ordered Indian Railways and IRCTC to pay Rs 15,620 in compensation. The Indian Express, NDTV Profit and The Financial Express carry the order.
The receipts
Source: The Financial Express